Have you ever worked in your course shell (online class or a traditional class) and need help with something specific?  Well, if this happens with Canvas, you are one phone call or click away from excellent technical help.  Canvas is known for its 24/7 Help and Support that they offer campuses who use the LMS for its instructional delivery.  Here are some ways to reach Canvas Help.

By Phone:  If you call Canvas Help, the call is taken immediately and help is given within minutes.   An email transcript follows to make sure that your problem was resolved and/or question answered.

Call 24/7 365 for any Canvas questions

1-833-770-2848

Online Chat Feature:  Canvas offers the option to CHAT REAL TIME with a Canvas Support Representative.  To access the chat feature, click HELP on your navigation panel. Select “Chat With Canvas Support (Faculty)” on the options.  A Canvas Support Team Member will come on within minutes.  An email transcript follows to make sure that your problem was resolved and/or question answered.

So the next time you have a Canvas technical question, try the Canvas HELP.